Request Housing

TA ClaimTrak™ Secure Portal

Imagine if technology could provide you with better visibility into your temporary housing claims. You’d have the decision-making power you need to achieve the best possible outcomes and greatest policyholder satisfaction on each and every assignment. 

With our TA ClaimTrak portal, it can. With real-time claim information and financial data, along with exciting and useful features and functionality―and ultimately more visibility and transparency into your claims―the temporary housing process has never been clearer or easier to manage.

Key Features/Functions:

  • Get 24/7/365 secure access to real-time claim information 
  • Increase ALE budget and/or reassign claims at any time
  • Hold extension requests when the next steps are not yet clear
  • Add housing to an existing claim (even if inactive)
  • Quickly grant account access to colleagues for back up support
  • Gain multi-adjuster/team level visibility via Manage Users tool
  • Monitor spend, invoices, and housing distribution by region
  • Use as a temporary housing training tool for new adjusters
  • Identify contractor trends/delays and other performance drivers
  • Acquire key learnings to share out with teams/leadership

How TA ClaimTrak Benefits to you:

  • Intuitive, easy to use tools with little or no learning curve 
  • With timely updates, provides peace of mind that things are getting done 
  • Minimizes mistakes, duplication of efforts and overall service costs
  • Gives you more time to focus on work activities you feel are most value added
  • Speeds up the claim lifecycle improving policyholder (and your) satisfaction
  • Aligns with your need to monitor and assess key claim performance drivers